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EV ACCELERATE AT HOME
Easy Electric Vehicle Charging at Home.
Charging your electric vehicle (EV) at home is convenient, and it just got even easier. With EV Accelerate At Home, you can save on charging with a Level 2 charger, and we’ll do all the work to set you up.
How the program works:
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You select a Level 2 charger from one of our two pre-qualified options
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We install your charger in under 4 weeks and maintain it
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You charge for less when charging overnight
You're eligible if you:
  • Drive an electric vehicle, such as an all-electric or plug-in hybrid
  • Live in a residence that receives electric service from Xcel Energy in Minnesota
  • Have access to Wi-Fi at the charging location

Your home may require additional 240-volt circuit wiring that is not included in the charger installation or price of the program and is unique to each home. Our qualified electricians can perform this work for you at the time of installation and will provide you a quote prior to that work.Use our online tool to help estimate potential costs for additional wiring. A qualified electrician from Xcel Energy's trusted network will contact you within 2 business days of enrollment confirmation to schedule the installation of your new charger within 4 weeks.

Since your charger will be Wi-Fi enabled, please confirm that the installation location has Wi-Fi access. If signal strength in this location is below 3 bars, you may need to install a Wi-Fi booster before the electrician arrives to install the charger. Be sure to have your Wi-Fi password available for connecting the charger during installation.


Payment and Pricing

Rent the Charger From Us

  • Monthly Payment: $16.48
  • Upfront Payment: $0
  • Warranty: Unlimited, lifetime warranty
  • Included in Monthly Payment
    • Charger
    • Charger set-up and hardwiring
    • Data/service fees
    • Unlimited maintenance as long as you participate
  • Included in Upfront Payment: N/A
  • Not Included in Program: Home wiring from panel to charger location

Buy the Charger From Us

  • Monthly Payment: $6.68
  • Upfront Payment: $770
  • Warranty: Standard 3-year manufacturer warranty
  • Included in Monthly Payment
    • Data/service fees
    • Maintenance until charger is beyond repair
  • Included in Upfront Payment
    • Charger
    • Charger set-up and hardwiring
  • Not Included in Program: Home wiring from panel to charger location
OptionMonthly PaymentUpfront PaymentWarrantyIncluded in Monthly PaymentIncluded in Upfront PaymentNot Included in Program
Rent the charger from us$16.48$0Unlimited, lifetime warranty
  • Charger
  • Charger set-up and hardwiring
  • Data/service fees
  • Unlimited maintenance as long as you participate
N/A
  • Home wiring from panel to charger location
Buy the charger from us$6.68$770Standard 3-year manufacturer warranty
  • Data/service fees
  • Maintenance until charger is beyond repair
  • Charger
  • Charger set-up and hardwiring
  • Home wiring from panel to charger location

With either option, you’ll have access to electricity pricing that can save you money on charging. Your Level 2 charger will be programmed to charge only during off-peak hours, between midnight and 6 a.m. everyday. Your EV will automatically charge during the lowest cost time period, but you can always charge during other times if you need to.

If you choose to buy the charger from us, you must pay the upfront payment prior to charger installation. Fuel cost charges and local taxes and fees are not included in the monthly or upfront prices and will be applied upon billing.

Details about cancellation options and costs are found in FAQs.

pricing options graph

Overnight, off-peak hours are between midnight and 6 a.m. for your EV. Your home’s energy use will continue to be billed at its current rate.


Charger Options

You can select either the ChargePoint Home Flex or Enel X JuiceBox. Both chargers are ENERGY STAR®-certified and UL Listed for safety.

All chargers in the program must be hardwired to a 240-volt circuit.

Note: Xcel Energy does not endorse one EV charger over the other.

If you have a ChargePoint Home or Enel X JuiceBox charger that was purchased prior to Dec. 16, 2020, you may be able to participate in this program with that charger. Please email us instead of enrolling online.

ChargePoint Home Flex

ChargePoint

Home Flex

Enel X JuiceBox

Enel X

JuiceBox

FREQUENTLY ASKED QUESTIONS
How does the electricity pricing in this program work?

With EV Accelerate At Home, the price of the electricity you use to charge your EV varies depending on the time of day. That means your bill will depend on how much electricity you use to charge your EV and when you charge it. (The electricity you use in your home will continue to be billed at your current rate.)

Your Level 2 charger will be programmed to charge only during off-peak hours, between midnight and 6 a.m. So, you can rest assured that your EV is automatically charging during the lowest cost time period. No need to go to the garage at midnight to plug in!

If you need to occasionally charge your EV during other times, you can easily adjust your charging schedule. Details about adjusting the scheduled charging time are found in the FAQ “What if I need to adjust my scheduled charging time?”

What is a Level 2 charger?

There are two common household levels of EV charging - Level 1 and 2.

Level 1 - Can provide 4 to 6 miles range for every hour charging. EVs come with a standard Level 1 charger that plugs into a typical household outlet (120-volt).
Level 2 - Faster and more convenient charging, providing 25 to 40 miles range for every hour charging. Needs a dedicated 240-volt circuit (like an electric clothes dryer).

What if I already own a Level 2 charger?

If you have a ChargePoint Home or Enel X JuiceBox charger that was purchased prior to Dec. 16, 2020, you may be able to participate in this program. Please email us instead of enrolling online. We will work with you directly to get you signed up. An electrician will need to program the charger and provide wiring if needed. If you bring your own charger, you’ll pay $240 for electrician set up and $6.68 per month for data and service fees and have access to electricity pricing that can save you money on charging. You will be responsible for maintenance of the charger.
At this time, other Level 2 chargers are not compatible with the program.

What is included in the installation service?

The installation service in this program only includes the set-up and hardwiring of the Level 2 charger. This service does not include any additional electrical work such as circuit wiring or panel upgrades, which may be required to set up your charging location for a 240-volt circuit.

How much does additional circuit wiring or panel upgrades typically cost?

The program cost does not include additional circuit wiring that may be required to add a new 240-volt outlet. Those costs depend on your home’s unique electrical setup and wiring. Use our online tool to help estimate potential costs for additional wiring.
Our electricians can help you understand the actual costs of any additional work unique to your home. To complete any additional electrical work, you can use our electrician and pay them directly or choose another electrician.

Can I participate if I’m enrolled in the Time of Day rate?

Yes. If you are already enrolled in our Time of Day rate, you can enroll if you meet all other eligibility requirements.
Like all other participants, you will have a choice to either rent or own the charger that we will install and maintain, but the monthly fee is slightly different: $12.09 if you rent the charger or $2.30 if you buy the charger and installation up front.

Can I participate if I’m enrolled in an Xcel Energy on-site solar program?

If you are enrolled in Net Metering or Solar*Rewards, you must sign up for the Time of Day rate (and meet all other eligibility) to enroll in this program.
Like all other participants, you will have a choice to either rent or own the charger that we will install and maintain, but the monthly fee is slightly different: $12.09 if you rent the charger or $2.30 if you buy the charger and installation up front. In addition, the customer charge on the Residential Time of Day rate is $2.00 higher than the standard Residential service.
If you’re a solar customer considering the Time of Day rate, please email solarprogrammn@xcelenergy.com to find out if this rate is a good option for you. If you sign up for the Time of Day rate, your EV charging will also be billed at the Time of Day rate, not the EV Accelerate At Home EV charging rate.

If I'm accepted into the program, when will my charging station be installed?

Once you receive email confirmation that you are accepted into the program, an electrician from Xcel Energy’s network will contact you within 2 business days to schedule installation within 4 weeks. You or your authorized representative (over 18) must be present during the appointment. These timelines are rough estimates and subject to change.

What if my charger malfunctions?

A common fix for most issues is to turn the charger on and off. Start by turning the power to the charger off by flicking the breaker switch in your electric panel. Wait 5 minutes, then turn the power back on. Your charger should automatically reconnect to your Wi-Fi and resume charging as originally scheduled.
If this does not work, please contact us at ElectricVehicles@xcelenergy.com to let us know, then contact the charger manufacturer. When speaking with the manufacturer, describe the issue and tell them that you are participating in the Xcel Energy EV Accelerate At Home program. The manufacturer will help troubleshoot and work with us to identify the resolution.

ChargePoint Support 877-850-4562
Enel X Support 844-584-2329
What is included in charger maintenance and warranty?

If you rent the charger from us and stay in the program, ongoing maintenance is included in your monthly fee and you are eligible for a lifetime warranty for your charger. If you buy the charger from us, you are eligible for the standard 3-year manufacturer warranty and ongoing maintenance up until your charger is beyond repair. Maintenance is not included for customers who bring their own charger.

What if I am not able to charge my EV overnight?

You may still participate in this program, but it will likely not be the best option for you. The program is designed for EV drivers who can charge their vehicles overnight when energy prices are the lowest.
However, if you need to occasionally charge your EV during peak and mid-peak times, you will have that option. You will be charged at the higher rates.

What if I need to adjust my scheduled charging time?

If you need to occasionally charge your EV during peak or mid-peak times, you can easily adjust your charging time.

  • Use your charger manufacturer's app to override the scheduled charging time and charge immediately. (Tesla drivers should use the Tesla app.)
  • If you have a ChargePoint Home, you can "double pump" the charger by plugging in, unplugging and plugging back into the car charging port.
Can I charge with all renewable energy?

You can charge with up to 100% renewable energy by enrolling in one of our renewable energy programs to lower your vehicle’s carbon footprint even more.

Which holidays do not include peak hours?

There are no peak hours on New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, or Christmas Day. Mid-peak hours still apply.

What If I am moving and would like to take my charger?

Please contact us at ElectricVehicles@xcelenergy.com. If you are moving within our service territory, we will send an electrician to remove the charger and install it at your new property. The relocation fee will be confirmed and billed by the electrician.

What if I need to cancel my participation?

Please contact us at ElectricVehicles@xcelenergy.com to cancel your participation. If you are renting the charger from us and it has been installed, you will be charged $200 to have your charger removed. You also have the option to buy the charger for the estimated remaining value of your specific charger. If you are not renting the charger from us, there is no charge.